Frequently Asked Questions
Everything you need to know about our traditional snacks and sweets.
How do you ensure the freshness of your snacks and sweets?
We prepare our products in small batches using traditional recipes and high-quality ingredients. Each order is packed in specialized airtight containers to maintain crispness and flavor during transit.
What is the typical delivery timeline for my order?
Orders are usually processed within 24 hours. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-10 business days depending on the destination.
Do you offer international shipping?
Yes, Aswins Home Special ships to various countries worldwide. Shipping costs and delivery times are calculated at checkout based on the weight of the package and your location.
Are your products free from artificial preservatives?
We pride ourselves on offering home-style quality. Most of our traditional snacks are made without artificial preservatives, using natural ingredients to ensure a healthy and authentic taste.
What is your return policy for food items?
Due to the perishable nature of our products, we do not accept returns. However, if you receive a damaged or incorrect item, please contact our support team within 24 hours with photos for a replacement or refund.
Can I place a bulk order for special occasions or gifting?
Absolutely! We specialize in bulk orders for weddings, festivals, and corporate gifting. Please reach out via our contact page for customized packaging options and discounted bulk pricing.